Covid-19 - Our updated procedures for packing your orders

Given the current infection uncertainties, we would like to reassure all our lovely customers that we have adopted stringent measures to safeguard you from our end.

All our products are wiped down with surgical spirit when they first come into the building.  This has always been our standard procedure.  These are then stored in airtight plastic containers for optimal freshness and cleanliness.  Again, this has always been our practice.

Since Covid-19,  our routine has been to clean all surfaces in our despatch office three times a day with antibacterial agent.

Individual items due for despatch are wiped once again with surgical spirit immediately before being packed.  And our despatching staff wear latex gloves and and surgical face masks as routine.

At the moment, we are fully stocked with all products.  We are aware that many of our items will be purchased as a comfort during this stressful time and we’re continuing to despatch almost all orders within 24 business hours.

Stay safe and well,
the CombineEssences team xx

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